a. Determine and understand, and consistently meet the requirements and expectations of our customers:
b. Comply with all applicable legal requirements of the California and the initiatives of the industry to which we subscribe:
c. Provide our people with the opportunities to enhance their competence and skills, thereby maintaining a motivated, competent and reliable workforce;
d. Establish and review quality objectives aimed at continually improving the efficiency and reliability of our services;
e. Promote quality awareness at all functions and levels within company and among our business associates; and
f. Review our QMS regularly to continually improve its effectiveness as well as ensure its continuing suitability.
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